Pillars: Strategy & Economics
Blog type: Educational
Estimated reading time: 5–10 minutes
By Valentin – September 16, 2025
TL;DR
-
EU fashion e-commerce return rates typically 22–58%; each return adds ~€1.5–€3.5 in processing before markdown risk. [Source: Prime AI, 2025; Masson International, 2025]
-
Textile EPR adopted: 20 months to transpose, 30 months to implement. [Source: European Parliament, 2025]
-
At €30 retail, payment fees + pick-pack + returns + CAC compress contribution; ultra-low FOB is survival, not a choice.
-
A made-to-measure dress with ≤5% returns (Assumption) shifts value to cost per wear; wear-frequency beats ticket price.
Set-Up: why the math changed
Two structural shifts: (1) EU lawmakers approved textile extended producer responsibility; producers must fund collection, sorting, and recycling. Member states have 20 months to transpose and 30 months to stand up schemes. [Source: European Parliament, 2025]
(2) Volumes remain high: in 2022 the average EU citizen bought ~19 kg of clothing/footwear/home textiles; textile waste ~12.6m tonnes/year and <1% recycled into new textiles. [Sources: EEA, 2025; European Parliament, 2025]
Thesis (testable). Because returns and EPR fees compress margins at €30 retail, EU shoppers cut cost per wear by ~20–40% with a made-to-measure dress that holds ≤5% returns (Assumption) and delivers ≥40 wears (vs 10–15 for many fast-fashion dresses).
€30 Dress Unit Economics: fees, returns, FOB sensitivity
Benchmarks. Payment processing ~2.4–3.0% of the charge (model 2.8%). Pick-pack typically €1.0–€4.5 per order (single-SKU apparel near the low-middle). Returns processing often €1.5–€3.5 per item, excluding any return-shipping subsidy and markdown risk. [Sources: ClearlyPayments, 2024; Masson International, 2025; AMZPrep UK, 2024]
Returns reality. EU apparel online return rates commonly 22–58%, driven by bracketing and liberal policies. [Source: Prime AI, 2025]
Mini-calc (per 100 orders at €30, before EPR; fees on gross).
Assumptions: payment fee 2.8% on €3,000 = €84; pick-pack €2.50/order = €250; returns processing €2.50/return; markdown loss on returned units 15% of COGS; COGS (FOB+inbound) sensitivity €5.5/€7/€9; CAC sensitivity €3/€6/€9 per order (illustrative bands). If processors refund some variable fees on refunds, effective fees drop toward ~€60; result shifts by ~€0.24/order (Assumption).
Per-order contribution (€) across return rates and CAC, COGS = €7.00
Returns | CAC €3/order | CAC €6/order | CAC €9/order |
---|---|---|---|
20% | 11.35 | 8.35 | 5.35 |
30% | 8.70 | 5.70 | 2.69 |
50% | 3.38 | 0.39 | –2.62 |
Mechanism: as returns rise, net revenue drops, while pick-pack on initial shipments and return handling remain. To protect contribution per order, the €30 model must force very low COGS, maximize SKU velocity, and overproduce winners to cover losers. [Source: Harvard Business School Working Knowledge, 2023]
COGS note (assumption with sensitivity): Low-cost woven dresses from high-volume suppliers can land in the €5.5–€9.0 COGS band at 10k+ MOQ, depending on fabric and trims. The table shows why the outcome is returns-driven even before CAC/EPR; pushing COGS lower helps but does not fix a 30–50% return rate.
Mechanism: bracketing + SKU velocity (why €30 “works” only at scale)
The launch-test-reorder model (LATR) probes thousands of SKUs, scales only the winners, and treats high returns logistics as a tax on speed. Bracketing (multi-size/colour trials in one order) inflates returns but helps the platform discover fit-winners fast enough to recycle capital into the next drops. [Sources: Prime AI, 2025; HBS Working Knowledge, 2023]
Made-to-Measure Dress: returns, wears, cost-per-wear
Process (Assumption; Cori Tailor): Atelier in Iași, Romania; made-to-order (no stock); typical lead time 10–15 business days from confirmed measurements; alterations over returns; historical return rate target ≤5%. Unit time breakdown: pattern adjust 45–90 min; cut 30–45; sew 180–300; finish/QC 30–45 → ~4.75–8.5 hours total depending on style and fiber.
Utilization (wears). Clothing use declined ~40% over 15 years; some EU sources cite 7–8 wears averages—consistent with lower utilization for trend items. [Sources: Ellen MacArthur Foundation, 2019; EEA, 2022]
Cost-per-wear comparison (inputs explicit):
-
Fast-fashion €30 dress at 8/12/15 wears → €3.75/€2.50/€2.00 per wear.
-
Made-to-measure €160 dress at 40/50/80 wears → €4.00/€3.20/€2.00 per wear.
Crossover happens fast: at ≥50 wears, MTM undercuts many €30 options. Returns friction is also lower (≤5% vs 22–58%), reducing re-ordering churn. [Source: Prime AI, 2025]
Want the operational detail? See how our made-to-measure process works.
Regulatory risk: EPR fees in practice
The new EU rule moves end-of-life costs to producers. A concrete fee band already exists in France’s textile EPR: women’s dresses = €0.0467 per item on the detailed scale (2024), while a simplified declaration for small/low-traceability sellers is €0.4791 per clothing item. Per 100 dresses, that’s €4.67 vs €47.91—a tenfold swing if you skip traceability. [Source: Refashion, 2024]
At EU level, member states must implement schemes within 30 months of entry into force; fees may be eco-modulated (e.g., durability) and may explicitly address ultra-fast fashion in contributions. [Source: European Parliament, 2025]
Implication: high-volume, thin-margin models multiply EPR exposure; fit-to-order lowers unit throughput and returns, trimming total fees paid per kept wear.
Case Example: 18-month shopper math
Shopper A (fast fashion): Buys 6 dresses × €30 = €180. Keeps 60% (returns 40%). Kept items used 12 times each.
-
Wears = 6 × 0.6 × 12 = 43.
-
Cost per wear ≈ €180 / 43 = €4.19.
-
Return handling and re-order time not included.
Shopper B (made-to-measure): Buys 1 dress at €160. Returns risk 5% (Assumption); used 50 times.
-
Wears = 50.
-
Cost per wear = €160 / 50 = €3.20.
Result: with realistic returns and wear-frequency, MTM beats the €30 path on €/wear over one season plus.
Counterarguments → Rebuttals
“Made-to-measure is too expensive upfront.” Upfront price misleads. €160 at 50 wears = €3.20/wear vs €30 at 12 wears = €2.50/wear—close even before factoring ≤5% vs 22–58% returns. Past 50–60 wears, MTM typically wins decisively. [Source: Prime AI, 2025]
“I don’t want to wait weeks.” 10–15 business days eliminates bracketing and enables first-fit success. That’s fewer returns, fewer re-orders, more wears sooner.
“What if the fit is wrong?” Alterations are measured in minutes; reverse logistics adds pick-pack, transport, inspection, repack, and markdown risk per item.
Credible counter-example: A €30 outlet dress with ~5% returns can work offline. But the outlet trades low CAC for rent/payroll, limited assortment, and local footfall; it doesn’t scale like EU-wide e-commerce where returns + CAC + EPR dominate unit economics.
Practical Takeaways
-
When you see €30, ask: what return rate is assumed and who pays the returns logistics? [Source: Prime AI, 2025]
-
Track cost per wear, not ticket price; target ≥40 wears for special-occasion pieces; MTM fit helps you hit it.
-
EPR is no longer hypothetical: implementation clocks are running (20/30 months). Budget per-item fees and ensure traceability to avoid the simplified-tariff penalty. [Sources: European Parliament, 2025; Refashion, 2024]
-
Learn what “slow fashion” actually means in practice for returns and wear-frequency.
-
Prefer vintage-inspired designer dresses with proven silhouettes; they sustain utilization (wears).
Conclusion
“€30 is only cheap if most people don’t keep it.” The dominant model depends on bracketing and SKU velocity to offset high return rates. Fit-to-order flips the math: more minutes per unit, far fewer returns, higher utilization, lower €/wear, and less exposure to EPR volume.
CTA
Cut €/wear with fit that lands first-time. See how our made-to-measure process works.
Assumption used in this analysis (once): Cori Tailor MTM return rate ≤5%; lead time 10–15 business days; unit time ~4.75–8.5 h per dress.
References
-
European Parliament. “Parliament adopts new EU rules to reduce textile and food waste.” Sept 9, 2025.
-
European Environment Agency (EEA). “Circularity of the EU textiles value chain in numbers.” Mar 26, 2025.
-
Prime AI. “Clothing return rate benchmarks by country and category.” 2025.
-
ClearlyPayments. “Statistics on how much merchants pay for payment processing in 2024.” Aug 14, 2024.
-
Masson International. “Understanding 3PL Costs in Europe.” Jun 5, 2025.
-
AMZPrep Europe. “UK 3PL Cost Calculator.” Dec 2024.
-
Refashion (France). “2024 eco-fee scale.” Jan 1, 2024.
-
Harvard Business School Working Knowledge. “How Shein and Temu Conquered Fast Fashion—and Forged a New Business Model.” Apr 25, 2023.